Frequently Asked Questions
We cover the North West of England including Merseyside, Lancashire, Greater Manchester, Manchester and Cheshire. If you’re just outside these areas, please get in touch — we may still be able to help depending on the service required.
We support disabled adults, children and older people, as well as individuals recovering from injury or illness. We also work with families, landlords and professional referrers such as case managers, solicitors, local authorities and housing providers.
Not always. Some clients are suitable for a Trusted Assessor or just come to us for design, project management or equipment support directly. However, OT input can be essential for ensuring solutions are safe, appropriate and evidence-based.
Yes. We offer a complete equipment service including assessment, supply, installation, insurance and ongoing maintenance. Because we have access to the wider market, we can recommend the most suitable product rather than being tied to one manufacturer.
Yes. We can support at every stage including needs assessment, evidence gathering, applications, liaising with local authorities and advising on specifications and feasibility. Where needed, we also support clients to challenge decisions or delays.
No. We support both DFG-funded and privately funded projects. We can help clients understand the best route based on timescales, need, property type and funding availability.
Yes. Our hub model allows us to provide a complete journey: OT assessment, equipment planning, adaptation design, tendering, contractor selection and full project management through to completion.
Yes. We provide clear, evidence-based reports to support personal injury and clinical negligence cases, rehabilitation planning, housing need recommendations and equipment/adaptation justification.
We support a wide range of adaptations including accessible bathrooms/wet rooms, ramps, door widening, stairlifts, through-floor lifts, hoisting solutions, kitchen adaptations, extensions and full property layout redesigns.
Yes. We provide OT-led rehabilitation following personal injury or clinical negligence, focused on meaningful goal setting, functional independence and measurable progress.
You can contact us directly via the website form, email or phone. Professionals can also refer using our referral form and we will respond promptly to discuss next steps.
